Your privacy is very important to RareCare s.r.o., a company established and existing under the laws of the Czech Republic, with registered offices at Eliášova 763/50, Bubeneč, 160 00 Prague 6, ID No. 193 99 791, registered with the Municipal Court in Prague, File No. C 386003 (“RareCare” or the “Provider”). Personal data processing by RareCare, as a data controller, is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing the Directive 95/46/EC (General Data Protection Regulation) (“GDPR”). RareCare undertakes to comply with the terms of the applicable personal data protection legislation when processing your personal information.
- Personal data protection. The purpose of this Privacy Policy is to enable you to understand how RareCare collects, stores, uses and safeguards your personal information and to understand your rights in relation to that information. The Provider shall protect the personal data by means of advanced technologies corresponding to the level of technology development. The Provider declares that it has taken all possible measures to protect the data against unauthorized interferences of third persons. However, the Provider is not responsible for possible unauthorized interferences of third persons through which those persons get unauthorized access to your personal data, and will use, utilize or misuse the data, or make them available to third persons. You declare that you are aware of risks resulting for you from the above-mentioned unauthorized interferences of third persons.
- Your data processing. Personal data processing is governed GDPR and related legislation. If personal data are handed over to the Provider in accordance with this Privacy Policy, you understand that the Provider is entitled to process and gather the personal data for its own needs (i.e., for the purpose of providing services, direct marketing etc.), and for statistical purposes.
| Type | Processing of personal data from contact form | Processing of personal data as consequence of the purchase of our products or services | Newsletter |
| Why | If you enquire about our products and services, we will work with the contact data you provide us, mainly through the enquiry form or e-mail. This mainly the following data: name, surname or company name, e-mail address, telephone number, your requirements for our products and services, or as the case may be, other data that you fill in or provide us in subsequent communications. | If you purchase our products or services, we will work with the data you provide us. This mainly concerns invoicing data: name, surname, e-mail address, telephone number, residence address/registered office and data on the product or service or data associated therewith. | If you subscribe to our newsletter or if you are our client and you did not unsubscribe from our newsletters, we may use your e-mail address for sending our newsletters. |
| Main reason | We contact you through these in order to make further arrangements regarding our products and services. | We need to process the personal data in order to fulfil our contract with you, in matters concerning the provision of services, possible complaints enquiries and to fulfil our obligations arising under law. | We contact you through these to inform you about our products and services. |
| Legal ground | Art. 6 (1) b) of the GDPR. | Art. 6 (1) b) and Art. 6 (1) c) of the GDPR. | Art. 6 (1) a) of the GDPR and section 7 (3) of Act No. 480/2004 Coll., as amended. |
| How long | Unless we establish further cooperation, we will process your personal data for no more than 12 months following our last communication. | For the duration of our service and thereafter for 10 years following the last provision of such service or delivery of the product. | 2 years after granting consent or after receiving the last service. You can opt-out of the newsletter at any time via email, or by contacting us at: info@rarecare.cz. |
- Restriction on handling the data. The Provider will not, without your prior consent, process, share, sell or use the provided personal data in such a way that would contradict this Privacy Policy.
- Personal data processing by Third Parties. The Provider does not take any responsibility for processing the personal data included by you or on your behalf in third-party services.
- Who receives your information? Your data will be stored by the Provider. The Provider may share your information with service providers and business partners with whom the Provider collaborates to fulfil the above purposes (e.g., fulfilment services, technical support, external consultants and external counsels). The sharing of your personal data may involve transfers to other countries. RareCare will put in place safeguards to adequately protect your personal data in connection with such transfers.
- Your rights in relation to your information. In accordance with the applicable personal data protection legislation, you are entitled to:
- request to have access to personal data and their possible correction or deletion,
- at any time to request information regarding the processing of personal data in the legal scope,
- object to processing or to demand restrictions on the processing of personal data,
- not be the subject of any decision based solely on automated processing, including profiling, which would have legal effects for or would have a significant impact on you.
If you have any cause for complaint about RareCare use of your personal data, please contact RareCare at Eliášova 763/50, Bubeneč, 160 00 Prague 6 or at email address: info@rarecare.cz and we will do our best to solve the problem for you. If we are unable to help, you also have the right to submit a complaint with the Data Protection Authority.